Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," or "your") and pgjl ("pgjl," "we," "us," or "our"), the operator of the online gaming platform accessible at pgjl.club ("Platform," "Site," or "Service").

By registering an account, accessing the Platform, depositing funds, participating in any game, claiming any bonus, or using any feature of pgjl, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately stop using the Platform and close your account.

pgjl operates its services under the Philippine Amusement and Gaming Corporation ("PAGCOR") regulatory framework. These Terms are written in English and governed by Philippine law. All currency references default to Philippine Peso (₱/PHP) unless otherwise stated.

Access to the pgjl Platform is restricted. To register and use pgjl, you must satisfy all of the following conditions at the time of registration and throughout your use of the Platform:

• You are at least twenty-one (21) years of age. This is the minimum legal age for casino-style gambling under Philippine law and PAGCOR regulations.
• You are a natural person (not a corporation, trust, partnership, or other legal entity).
• You are physically located in a jurisdiction where online gaming is legally permitted at the time you access the Platform.
• You have not previously been excluded or banned from pgjl or any other PAGCOR-regulated gaming platform.
• You are not a current employee, contractor, director, officer, or immediate family member of pgjl, its affiliates, game providers, or payment processors.
• You are acting on your own behalf and not on behalf of any third party.

pgjl reserves the right to request documentary evidence of eligibility at any time, including but not limited to a valid Philippine government-issued ID (Philippine System Identity Card / PhilSys, passport, driver's licence, UMID, or similar). Failure to provide satisfactory documentation within the timeframe specified by pgjl may result in account suspension.

Each individual may hold only one (1) pgjl account. Registering multiple accounts ("multi-accounting") is strictly prohibited and will result in the permanent closure of all associated accounts and forfeiture of all balances and pending withdrawals.

3.1 Registration Requirements

When creating your pgjl account, you agree to provide accurate, complete, and current information including your legal full name, date of birth, residential address, email address, and Philippine mobile number. You agree to promptly update this information if it changes.

3.2 KYC Verification

pgjl is required by PAGCOR regulations to conduct Know Your Customer ("KYC") verification on all accounts before processing withdrawals. KYC verification may include:

• Government-issued photo identification
• Proof of address (utility bill, bank statement, or similar document dated within 90 days)
• Source of funds declaration for accounts with high transaction volumes
• Selfie photographs or video verification

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your pgjl login credentials. You must not share your password with any third party. pgjl will never ask for your password via email, SMS, live chat, or any other channel. Any activity conducted under your pgjl account credentials is your sole responsibility.

pgjl accepts deposits via GCash, PayMaya, BPI Online, BDO, and Metrobank. All deposits must originate from an account or payment method registered in your own name. Deposits from third-party accounts are strictly prohibited.

4.1 Minimum Deposit

The minimum deposit amount at pgjl is five hundred Philippine Pesos (₱500) per transaction. There is no maximum deposit limit for standard accounts; however, pgjl may impose limits on individual transactions for compliance purposes.

4.2 Deposit Processing

GCash and PayMaya deposits are typically credited to your pgjl account within minutes of the transaction being confirmed by the payment provider. Bank transfer deposits (BPI, BDO, Metrobank) may take up to sixty (60) minutes to reflect, depending on the initiating institution's processing time.

4.3 Deposit Responsibility

All deposits made to pgjl are final. pgjl does not accept responsibility for deposit errors caused by incorrect account information provided by the player. You are responsible for ensuring all payment details are accurate before confirming any transaction.

Withdrawals from your pgjl account are subject to the following conditions:

• Your account must have passed KYC verification before any withdrawal is processed.
• Withdrawals must be made to the same payment method used for deposit wherever technically possible.
• The minimum withdrawal amount is two hundred Philippine Pesos (₱200) per transaction.
• Any active bonus wagering requirement must be fully satisfied before the relevant bonus-derived funds are eligible for withdrawal.
• pgjl reserves the right to request additional verification documentation before processing any withdrawal at its discretion.

5.1 Processing Times

GCash and PayMaya withdrawals are typically processed within five (5) to thirty (30) minutes of approval. Bank withdrawals to BPI, BDO, and Metrobank are processed within one (1) to three (3) business hours. Processing times may be longer during peak periods or when additional verification is required.

5.2 Withdrawal Limits

Standard pgjl accounts may withdraw up to five hundred thousand Philippine Pesos (₱500,000) per calendar day. Players who wish to withdraw amounts in excess of this limit should contact pgjl support in advance to arrange for enhanced account processing status.

pgjl offers various bonuses and promotions to registered players. All bonuses are subject to the specific terms and conditions of the individual promotion in addition to these general Terms. Where there is any conflict between a specific promotion's terms and these Terms, the specific promotion's terms shall prevail.

6.1 Welcome Bonus

The Welcome Bonus is available to new pgjl accounts that complete registration and KYC verification and make a qualifying first deposit. The Welcome Bonus consists of a one hundred percent (100%) deposit match up to ten thousand Philippine Pesos (₱10,000). The Welcome Bonus carries a wagering requirement of thirty-five (35) times the combined bonus and deposit amount before withdrawal is permitted.

6.2 General Bonus Conditions

• Each player and household is entitled to claim a bonus offer only once unless explicitly stated otherwise in the promotion's specific terms.
• Bonus funds must be used within the validity period specified in the promotion. Unused bonus funds expire at the end of the validity period.
• pgjl reserves the right to modify, cancel, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• Any evidence of bonus abuse, collusion, or wagering strategies that pgjl determines constitute an attempt to exploit bonus conditions may result in forfeiture of the bonus and associated winnings.

All games available on the pgjl Platform — including slots, live casino tables, the Color Game, bingo, sports betting, and sabong — are operated using certified software and random number generators (RNG) where applicable. Game outcomes are independently audited for fairness.

7.1 Game Rules

Each game on the pgjl Platform has its own specific rules, minimum and maximum bet limits, and paytables displayed within the game interface. Players are responsible for reading and understanding all game-specific rules before placing wagers.

7.2 Technical Malfunctions

In the event of a technical malfunction — including but not limited to a disconnection during an active game, a server error, or a software fault — pgjl reserves the right to void the affected round and refund the applicable bet amount to the player's account balance. No compensation shall be payable beyond the return of the wagered amount.

7.3 Jackpots

Progressive jackpot winnings are subject to independent verification before payment. pgjl reserves the right to request proof of the winning conditions where technically feasible. Payment of jackpot winnings may be made in instalments for amounts exceeding a threshold determined by pgjl at its discretion.

Players must use the pgjl Platform in good faith and in compliance with these Terms and all applicable Philippine laws. The following activities are expressly prohibited and may result in immediate account suspension and forfeiture of balances:

• Using automated scripts, bots, software, or artificial intelligence to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes or exploit bonus systems.
• Registering multiple accounts or using another person's account credentials.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Engaging in any form of money laundering, chip dumping, or other financial misconduct through the Platform.
• Attempting to access areas of the Platform you are not authorized to access, or attempting to reverse-engineer any part of the pgjl software.
• Any conduct that harasses, threatens, or abuses pgjl staff, live dealers, or other players.
• Exploiting software errors, bugs, or vulnerabilities — any such exploitation must be reported to pgjl support immediately.

pgjl is committed to promoting responsible gaming among all players. Gambling is intended to be an enjoyable form of entertainment. If gaming ceases to be fun and begins to cause distress, financial harm, or relationship problems, pgjl encourages you to use the tools described in this section.

9.1 Responsible Gaming Tools

The following tools are available free of charge to all registered pgjl players via the Account Settings section:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit to your pgjl account.
• Loss Limits: Define a maximum loss threshold per day, week, or month.
• Session Time Limits: Restrict the duration of individual gaming sessions.
• Reality Checks: Receive on-screen notifications at set intervals reminding you of the time spent playing.
• Self-Exclusion: Voluntarily exclude yourself from the pgjl Platform for periods of 30 days, 90 days, 180 days, 1 year, or permanently.
• Account Cooling-Off: Temporarily pause your account for periods of 24 hours, 48 hours, or 7 days.

9.2 Self-Exclusion

Self-exclusion requests take effect within twenty-four (24) hours of submission. During an active self-exclusion period, pgjl will not send promotional communications and will block access to the Platform. Self-exclusion cannot be cancelled before its set duration expires. To request self-exclusion, contact pgjl support via live chat or email at [email protected].

pgjl's collection, use, storage, and protection of your personal data is governed by the pgjl Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described in the Privacy Policy.

pgjl processes personal data in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. Your data is used to operate and secure your account, comply with legal obligations, process payments, and deliver support services. pgjl does not sell personal data to third parties for marketing purposes.

For full details of how your data is handled, please review the pgjl Privacy Policy.

All content on the pgjl Platform — including but not limited to text, graphics, user interfaces, logos, game software, trademarks, and service marks — is the property of pgjl or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use pgjl's intellectual property except as strictly necessary to access and use the Platform as a registered player.

You must not reproduce, distribute, modify, adapt, create derivative works from, publish, or otherwise exploit any pgjl content without our prior written consent. Unauthorized use of pgjl trademarks, logos, or game content may constitute trademark or copyright infringement.

To the maximum extent permitted by applicable Philippine law, pgjl's total aggregate liability to you arising from or in connection with your use of the Platform — whether based on contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount you have deposited into your pgjl account in the three (3) calendar months immediately preceding the event giving rise to the claim.

pgjl expressly excludes liability for:

• Any indirect, incidental, consequential, special, or exemplary damages, including loss of profits or data.
• Loss or damage resulting from your failure to maintain the security of your account credentials.
• Service interruptions caused by force majeure events including natural disasters, power outages, telecommunications failures, government actions, or civil unrest.
• Decisions made by individual players in respect of their gaming activity or wagering strategy.
• Losses arising from your reliance on any information provided on the Platform for purposes other than entertainment.

pgjl may suspend, restrict, or permanently close your account — with or without prior notice — in any of the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading registration or KYC information.
• Failure to pass KYC verification within the specified timeframe.
• Reasonable suspicion of fraud, collusion, money laundering, or other financial crime.
• Receipt of a court order, PAGCOR directive, or law enforcement instruction requiring account action.
• Technical security requirements or fraud prevention measures.

In cases where your account is closed by pgjl without cause attributable to you, any verified balance remaining in your account at the time of closure will be returned to your registered payment method within fifteen (15) business days.

You may request voluntary account closure at any time by contacting pgjl support. Account closure requests are processed within five (5) business days. Pending withdrawal requests and active bonus wagering requirements must be resolved prior to closure.

pgjl operates a formal complaints process for registered players. If you have a complaint regarding your account, a game outcome, a payment, or any other aspect of the Platform, please follow the procedure below:

Step 1 — Contact Support Directly

Submit your complaint to pgjl's customer support team via live chat or by email to [email protected]. Provide your account username, a clear description of the issue, and all relevant transaction references or game round IDs. pgjl's support team will acknowledge your complaint within twenty-four (24) hours and aims to resolve standard complaints within five (5) business days.

Step 2 — Escalation to PAGCOR

If you are not satisfied with pgjl's resolution of your complaint, you may escalate the matter to the Philippine Amusement and Gaming Corporation. PAGCOR's complaints process provides an independent review mechanism for disputes between players and PAGCOR-regulated operators. Contact details for PAGCOR are available on the official PAGCOR website.

Game Disputes

All disputes regarding game outcomes shall be resolved by reference to pgjl's server-side game logs, which constitute the definitive record of all game activity. In the event of any discrepancy between the display in a player's browser and the server-side record, the server-side record shall prevail.

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

You irrevocably submit to the exclusive jurisdiction of the courts of the Philippines to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation. This clause does not prevent pgjl from seeking injunctive relief in any jurisdiction where such relief may be available.

pgjl reserves the right to amend, update, or replace these Terms at any time. When material changes are made, pgjl will provide notice to registered players via email to the address on file, via a prominent notice on the Platform, or both.

Continued use of the pgjl Platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure in accordance with Section 13.

The current version of the Terms is always accessible via the pgjl website footer. The "Last Updated" date at the top of this page indicates when the most recent revisions were made.